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Criteria for Removal of HDB Flat Resale Listings from HDB Flat Portal

Debated in Parliament on 7 Aug 2024.

Summary

  • HDB removes resale flat listings from its portal if they contain inappropriate or inaccurate content, including misleading advertising or claims that violate HDB policies.
  • Listings with unrealistic prices are also subject to removal, with HDB providing explanations to sellers regarding the reasons for the action.
  • Sellers can reinstate removed listings by addressing the cited issues, such as revising pricing or correcting misinformation, to maintain a reliable marketplace.

Summary written by AI (edit)

Full Transcript

Nadia Ahmad Samdin

Ms Nadia Ahmad Samdin asked the Minister for National Development with regard to HDB’s removal of listings for resale of HDB flats from the HDB Flat Portal (a) what constitutes misinformation that can lead to the removal of a listing; and (b) whether the Ministry can clarify on the mechanism used for removal of a listing due to unrealistic pricing.

Desmond Lee

The Resale Flat Listing (RFL) service on the HDB Flat Portal provides a transparent and reliable marketplace for the listing and transactions of Housing and Development Board (HDB) resale flats.

HDB monitors listings on the RFL service to protect public interest and ensures that information published on flat listings is accurate. HDB will remove listings with inappropriate or inaccurate content, such as misleading or false advertising, as well as claims that violate HDB’s policies. HDB will also remove flat listings with unrealistic prices.

HDB will explain to the flat sellers or their appointed salespersons the reason(s) for removing their listings. Listings that were removed can be reinstated on the RFL service, after the reasons are addressed, for example, after flat owners or their appointed salespersons revise the unrealistic listing price, or correct the misinformation. These efforts contribute to a stable and sustainable property market and ensure that the RFL service remains a trusted listing marketplace for serious sellers and buyers.